投稿者: Beonex (開発者) - 9月 7, 2023 · 固定リンク

Ihr Konto ist nicht gelöscht, sondern erscheint nur nicht, weil die Version des Addons zu alt ist und nicht zu Ihrer Thunderbird-Version paßt. In diesem Falle lädt Thunderbird das Addon nicht, und dann kann Prinzip-bedingt auch Ihr Konto nicht scheinen, weil Owl ja das Konto im Thunderbird erscheinen läßt.

Die aktuelle Eule ist schon lange mit TB 115 kompatibel. Wahrscheinlich haben Sie die Auto-Updates für die Eule abgeschaltet (per Default sind Auto-Updates an, d.h. Sie müssen Sie manuell ausgeschaltet haben). Wenn Sie die Auto-Updates wieder anschalten, sollte dieses konkrete Problem gelößt sein. Bitte stoßen Sie ausserdem manuell ein Update der Eule an.

投稿者: Beonex (開発者) - 9月 7, 2023 · 固定リンク

This should be fixed in the next release of Owl.

投稿者: Beonex (開発者) - 9月 7, 2023 · 固定リンク

Wir haben die von Ihnen beschriebenen Fälle getestet (auch mit deutschen Umlauten) und sie funktionieren bei uns. Es muss sich bei Ihnen um eine besondere Konstellation handeln.

Als Hinweis: ActiveSync ist ausdrücklich als "experimentell" deklariert. Das wird angezeigt, wenn Sie ein ActiveSync-Konto einrichten.

投稿者: Beonex (開発者) - 7月 31, 2023 · 固定リンク

We have code to log in automatically, fill out username and password etc., because that was a feature that many users demanded. We got 1-star reviews when people had to log in manually.

But I'm not aware of code in Owl to override this grant question. I just checked the code again and didn't find it, either.

I just checked My Apps, as you said. I saw tons of apps that I never explicitly granted access to. All the Microsoft apps are granted access, without my explicit consent.

That said, if you don't trust Owl, please do not install it. If you do trust Owl and ask us to check your email, then you have already granted your consent. So, even if it was as you said, it's not a problem.

In OAuth2, the permissions requested are fine-grained. Owl requests only those permissions necessary for operating Owl properly.

Is there any actual problem? Is Owl anyhow leaking your account data ourside your computer and your server? Given that the source code is readable, it would be easy to find such problems.

Please don't hesitate to write to us at owl.support (at) beonex.com , if you find an actual problem. Did you write to us? (I cannot tell, because you're not revealing your identity here.)

投稿者: Beonex (開発者) - 7月 18, 2023 · 固定リンク

Login and saving login works for Office365 and most other customers. However, it's your company's login server that controls a) how often you have to log in, and b) determines whether we can save your login. So, if it doesn't work for you, it's most likely that your company login server is either mis-configured or is intentionally forcing a re-login every day.

Try configuring your account as EWS or ActiveSync account, in Owl settings. Maybe that helps.

But again, that depends on your company, and there's no way I can know or test that, because I don't have a login to your company.

投稿者: Beonex (開発者) - 7月 18, 2023 · 固定リンク

You probably entered the wrong email address during purchase, or closed the purchase window too early. Your purchases did not appear in your account. A refund is the only thing we could do at this point.

You say you purchased for your customer. That means you are a reseller. That's probably why you entered the wrong email address during purchase. We do not support that. If you use the normal purchase process, of clicking the button within Thunderbird, then it normally works.

Regarding your support requests, our website is https://www.beonex.com/owl/ and everything is linked there. If you write to other addresses, which are not our support, then of course there might not be an answer.

Lastly, you demanded a resolution within a few hours. We do not offer 24/7 support, and demanding that for a product which costs less than 10 EUR/year is too much to ask indeed.

So, in that notion: I'm sorry, but we are not able to adhere to your expectations.