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Wasn't working on thunderbird 12 a while ago. I updated thunderbird today to 16.0.2 and it doesn't work.
I entered my login/password and url correctly. When I right click > create jira issue, nothing happen. Same thing for menu item "add a jira comment"
To fix your problem, I need more than that ;-)
Please tell me your OS and (32/64 bit) as well as the list of "other" extensions including versions.
I am currently using 16.0.1 on Linux and 16.0.2 on Windows, both 64 bit and both work well.