Many new users expect Thunderbird to come with an email account. This addon is our first attempt at offering that feature. The purpose of this prototype is to gather as much feedback as possible, to help us decide whether this feature would work well in Thunderbird, so please leave comments letting us know what you think.
The Thunderbird Account provisioner service is provided in part by third-party-service providers (listed at the bottom of this document). This document describes what user data goes to Mozilla and the third party, and Mozilla's commitments regarding that data.
This feature remains inoperative until a user chooses to configure a new email account, and then opts in to checking for potential partner accounts by clicking the search button on the "New Mail Account" dialog. That dialog asks for the user's full name, in order to find an available email address.
The user's name is then sent over secure channels to a Mozilla server, and from there to the third-party email service providers indicated by the user. These third-party service providers return one or more email addresses, and Thunderbird offers to set up one of these accounts on behalf of the user. The email addresses will be retained by Mozilla for 10 days for debugging purposes only.
If the user chooses to create this account, Thunderbird will request various pieces of information specified by the account provider, possibly including, but not limited to, full name, proposed password, credit card type and number, and address. Terms of Service text, supplied by the provider, will be displayed as part of this form, as well as text that currently reads:
If the user clicks "I accept", the account credentials are transmitted through a secure connection directly to the user-selected partner. The credit card information, password and security question and answer are not transmitted to the Mozilla server.
If the account can be provisioned, the service provider then returns configuration data which the Account Provisioner uses to configure Thunderbird to be able to login to the server. This data includes (but is not limited to) server name, port number, and socket type for both the incoming and outgoing mail servers. This data, along with data on which actions were taken, is retained by Mozilla in its original form for 10 days for debugging purposes only. After that, it is retained in aggregate form only. We may release reports containing aggregated, anonymized summaries of the data to the community to aid in product & design decisions.
Since the purpose of this prototype is to gather as much feedback as possible we will be logging the series of actions you take in the addon, and securely sending that to a Mozilla Messaging server, to help us understand how people use the addon. No personally-identifying information will be sent with the actions.